About mira-spring
A consultancy built on operational experience, not just advisory theory
How We Started
The firm began in 2014 when our founders, having spent years in operational roles at organisations across various sectors, noticed a gap in the consulting market. Too many advisors were prescribing textbook solutions without understanding how things actually worked on the ground.
We set out to build something different: a consultancy staffed by people who had managed teams, dealt with system failures, and navigated the politics of organisational change firsthand. That practical foundation shapes everything we do.
What Guides Our Work
These principles inform how we approach every engagement
Honesty First
We tell clients what we genuinely think, even when it means advising against engagement or acknowledging the limits of our expertise.
Practical Focus
Our recommendations must work in reality, not just in presentations. We test ideas before committing to full implementation.
People Centred
Processes only work when the people using them buy in. We involve staff throughout, not just leadership.
Knowledge Transfer
We aim to leave organisations better equipped to continue improving after our engagement ends.
Leadership Team
The people who set direction and ensure quality across all engagements
Sarah Mitchell
Managing Director
Previously led operations transformation at two FTSE 250 companies. Focuses on complex, multi-departmental improvement programmes.
David Chen
Director of Consulting
Background in manufacturing operations and supply chain management. Brings deep expertise in lean methodology adapted for service industries.
Emma Okonkwo
Head of Client Services
Former programme manager in healthcare administration. Specialises in change management and stakeholder engagement.
Our Journey
Key moments in the development of the practice
Founded with three consultants working from shared office space in Manchester
Expanded to London, opened dedicated office to serve clients in the South East
Launched structured training programme for junior consultants
Adapted service delivery for remote working, helped clients navigate sudden operational shifts
Reached 250 completed client engagements milestone
Established dedicated practice areas for financial services and healthcare sectors
"We measure our success not by the elegance of our recommendations, but by whether things actually improve for the people doing the work."— Sarah Mitchell, Managing Director
Why Organisations Choose Us
Operational Background
Our consultants have run teams and departments, not just advised them. We understand the difference between theoretical improvement and practical change.
Collaborative Approach
We work with your staff, not around them. This builds capability within your organisation and ensures changes stick after we leave.
Measured Outcomes
Every engagement includes baseline measurement and progress tracking. You will know exactly what improved and by how much.
Flexible Engagement
From focused assessments to comprehensive transformation programmes, we scale our involvement to match your needs and budget.
Sector Experience
While process principles are universal, context matters. Our team includes specialists familiar with regulations and norms across various industries.
Ongoing Support
We remain available after implementation to answer questions, troubleshoot issues, and provide additional training as needed.
Credentials and Recognition
Want to Learn More?
We are happy to discuss your situation and whether our approach might be a good fit.
Get in Touch